2005年：贝索斯致股东信《尽管是数字在发挥作用，但决策因素还是“判断”》

"Every experiment, no matter how small, is a step towards a greater understanding."

你对待员工的方式就是他们对待客户的方式。

Talent is the primary resource. We must create a favorable environment that respects, cherishes and makes good use of talents.

译文：立志别挑简单的目标，做事别躲困难的任务。