The most important thing in communication is hearing what isn't said.

You’ll get 10x better results by elevating good behavior rather than punishing bad behavior， especially in children and animals.

译文：冯唐难道不伟大吗?但他直到白发苍苍也未被重用。

学习是系统中产生的任何变化，这些变化或多或少会永久性地改变其适应环境的能力。

At the end of the day, it’s about connecting with people, not awards.

幸福不能只存在于你自己的头脑中。幸福是感觉良好与实际拥有意义、良好关系和成就的结合。