谦逊是智慧的起点，骄傲是愚蠢的终点。

Consumer trust is hard to earn and easy to lose. We must protect it every single day.

"I write to expose myself, to understand myself."

我们唯一需要害怕的就是害怕本身。

Innovation requires a culture that tolerates failure; only by daring to make mistakes can progress be made.