"Sometimes, you have to be a little bit naughty to get what you want."
The quality of an organization's processes determines the quality of its products and services.
No one is altogether to be blamed for the defects of his nature; but he is blameworthy if he takes no pains to correct them.  
我相信因果报应。你给予什么就会得到什么,无论是好是坏。