The older I get， the more wisdom I find in the ancient rule of taking first things first—a process which often reduces the most complex human problem to a manageable proportion.

顾客永远是对的，我们必须倾听他们的声音。

是个正常人都喜欢钱财，但要用正当的手段去求取；无论是男性还是女性都希望自己帅气和美丽，这是人之常情，但也要有礼仪规范。

当有人尊重你时，你不应该感到惊讶，你应该期待它。

"Humor is a way of dealing with the world, a way of coping with the world, and a way of understanding the world."

"To write is to resist—to resist forgetting, to resist silence, to resist oppression."

"The power of a story is in its ability to inspire resilience."

我思故我在已被废弃；我们应说，我感受故我在。

We are survival machines – robot vehicles blindly programmed to preserve the selfish molecules known as genes.