接人待物要平和而有节操，处理事情要明白而果断，识理要正直诚实而通达。

Your most unhappy customers are your greatest source of learning.

Every revolution evaporates and leaves behind only the slime of a new bureaucracy.

Technological innovation is the fundamental driving force for enterprise development, without innovation there is no future.

I have always believed that technology should do the hard work – discovery, organization, communication – so users can do what makes them happiest: living and loving, not messing with annoying computers! That means making our products work together seamlessly.