Risk management isn’t about avoiding risks; it’s about understanding and mitigating them.

我越是工作，就越是以不同的方式看待事物。

思想是我们感情的阴影总是更暗、更空虚、更简单。

I guess Lieutenant Dan figured there's some things you just can't change. He didn't want to be called crippled, just like I didn't want to be called stupid.

You can't manage what you don't measure, and you can't improve what you don't manage.