Nothing is lost, nothing is created, everything is transformed.
If we want to feed the world, we must first learn to listen to it.
如果你相信自己能做到,我认为没有什么是不现实的。
任何企业的生命线都是它的客户。
——2002年6月温铁军在清华大学的一次讲座
Customer experience is the core of bank competitiveness.