The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.

能源的未来是多样化的，没有单一的解决方案。

安全必须始终优先于生产目标。

The artist’s role is to disturb.

The customer’s trust is the most valuable ingredient in any recipe.

一个组织的道德质量决定了其决策的质量。

孔子说：“如能致富，哪怕是赶车，我也干；如不能，则随我所好。”