There are some things so serious you have to laugh at them.

世界是一个非常复杂的地方，并不总是容易理解我们周围发生的事情。

人は誰でも、自分だけの物語を持っている。

We change our behavior when the pain of staying the same becomes greater than the pain of changing. Consequences give us the pain that motivates us to change.

The quality of an organization's customer service determines the quality of its customer loyalty.

写作是一种祈祷形式。