增长不仅仅是数字的问题;它关乎创造持久的价值。
信任是每一段牢固关系的基础,无论是与员工、客户还是合作伙伴的关系。
智慧是对痛苦的理解,对喜悦的感激,以及对过去的接受。
市场永远在变,唯一不变的是对客户需求的深刻理解。
学会从那些你不同意、甚至冒犯你的人身上学习。看看你能否发现他们背后的真相是什么。
我总是等机会错过了才发现我曾有过机会。
统计方法的目的是为从数据中得出结论提供合理的基础。
如果你相信自己的声音,就继续前进。
We've done price elasticity studies, and the answer is always that we should raise prices. We don't do that, because we believe -- and we have to take this as an article of faith -- that by keeping our prices very, very low, we earn trust with customers over time, and that that actually does maximize free cash flow over the long term.