The greatest innovations are often the simplest.
"It has always seemed strange to me... the things we admire in men, kindness and generosity, openness, honesty, understanding and feeling, are the concomitants of failure in our system. And those traits we detest, sharpness, greed, acquisitiveness, meanness, egotism and self-interest, are the traits of success."
最成功的企业是那些将其目标与客户需求保持一致的企业。