We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.

与他人说话时，要留有余地，别把心里想说的全部讲出来；画虎的形态很简单，但画出骨骼却很难；熟悉人的面貌很容易，但真正了解一个人的内心却很难。

I'm not a rapper, I'm a acting legend.

决不要害怕刹那－－永恒之声这样唱着。

请求原谅比获得许可更容易。

宁可有求全责备之非议，也不要有不符实情之誉。