没有终局的成功,也没有致命的失败, 重要的是继续前进的勇气。
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.
解释:处于安全环境时要考虑到可能出现的危险,考虑到危险就会有所准备,事先有了准备就可以避免祸患。