Complexity is the enemy of execution—keep solutions simple.
复杂性是执行力的敌人——保持解决方案简单。
We've done price elasticity studies, and the answer is always that we should raise prices. We don't do that, because we believe -- and we have to take this as an article of faith -- that by keeping our prices very, very low, we earn trust with customers over time, and that that actually does maximize free cash flow over the long term.
作家必须是一个自由的存在,即使这会让他付出一切代价。