True innovation often comes from listening to those on the factory floor.
真正的创新往往来自于倾听工厂一线员工的声音。
The psychologist must be an impartial observer.
在黑暗中，我们才能真正看清自己。
We were the people who were not in the papers. We lived in the blank white spaces at the edges of print. It gave us more freedom. We lived in the gaps between the stories.