真正的领导力在于倾听、学习，然后引领。
True leadership is about listening, learning, and then leading.
人类的大脑是一台自欺欺人的机器；我们只看到我们想看到的。
We've done price elasticity studies, and the answer is always that we should raise prices. We don't do that, because we believe -- and we have to take this as an article of faith -- that by keeping our prices very, very low, we earn trust with customers over time, and that that actually does maximize free cash flow over the long term.
"Language is a tool, and like any tool, it can be used for good or for ill."
"Books are the quietest and most constant of friends."
世界是一本书，不旅行的人只读了一页。