顾客的感知就是你的现实。
The customer's perception is your reality.
悲伤不是线性的。它不会整齐地从否认走向接受。
The growth and development of people is the highest calling of leadership.
No matter what people tell you, words and ideas can change the world.
The past is always present in the work.
The best way to predict the future is to create it.