客户满意度始于理解他们未说出口的需求并超越他们的期望。
Customer satisfaction begins with understanding their unspoken needs and exceeding their expectations.
世界需要你的光芒，不要让它暗淡。
The work of art is a trace of the invisible.
Quality is not a guarantee; it is a commitment.
每一天都是改变生活的新机会。
The truth is, the past is all we have. We can't change it, but we can learn from it.
活着就是受苦，生存就是在苦难中找到某种意义。
我们把男人当成神，他们却离我们而去；有些把男人当成畜生，他们反倒摇尾乞悯，而且忠心耿耿。