我们需要痴迷于客户未满足、未表达的需求。
We need to be obsessed with our customers' unmet, unarticulated needs.
平凡与非凡的区别就在于那一点额外的努力。
The smallest details often hold the greatest truths.
The challenge in learning is not just to memorize, but to generalize from specific examples to broader concepts.