最成功的领导者是那些足够谦逊，知道自己并非无所不知的人。
The most successful leaders are those who are humble enough to know they don’t have all the answers.
任何真实的东西都始于对可能发生的事情的虚构。因此，想象力是宇宙中最强大的力量，也是一种你可以变得更好的技能。它是生活中的一种技能，帮助你从其他人忽视的事情中获益。
机会并不会如影相随，所以当它到来的时候，你最好抓住。
"I want my readers to feel that they are not alone."
Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric.
The customer’s voice should always be the loudest in the room.
不要为了短期利益而牺牲价值观。