你最不满意的客户是你最大的学习来源。
Your most unhappy customers are your greatest source of learning.
I don’t paint to decorate. I paint to communicate.
我喜欢把自己看作一个恰好会唱歌的普通人。
Language is both a bridge and a barrier.
If you're competitor-focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering.
对于未知事物，宁愿相信其存在，以免疏忽大意。
A problem that can be solved with money is not really a problem.