领导力意味着以同情心和清晰度做出艰难的决定。
Leadership means making tough decisions with compassion and clarity.
The only way to survive is to have a sense of humor.
理解孩子对他们来说是莫大的希望，当你拍拍他或摸摸他的头，他们就会领会其中的善意，同时也为他们打开了爱的大门。
Listen to your customers more than you speak to them - they'll tell you exactly what you need to know.
出自汉·桓宽《盐铁论·申韩》。善于治理国家的人，一发现弊病就立即补救，一看到漏洞就立即堵塞。