We are all given one thing by which our lives are measured, one determination.
楚国的狂人接舆唱歌路过孔子车旁,说:“凤啊!凤啊!你怎么这样倒霉?过去的不可挽回,未来的还可以赶上。算了!算了!现在的执政者很危险!”
Customer satisfaction begins with understanding their unspoken needs and exceeding their expectations.