你最不满意的客户是你最大的学习来源。
Your most unhappy customers are your greatest source of learning.
声音可以像任何物理结构一样塑造空间。
"Theology is a language of the heart, not of the head."
The goal of software engineering is to control complexity, not to create it.
理解另一种文化的唯一方法是假设那种文化的参照框架。