学习永远不会使心智枯竭。

Listen to everyone in your company and figure out ways to get them talking. The folks on the front lines—the ones who actually talk to the customer—are the only ones who really know what's going on out there. You'd better find out what they know.

学习本质上是刺激-反应连接的问题。

I think the most important thing in life is to be true to yourself.

天籁，风吹万窍声音不同，都是自由自在地发声或停止，毋需外力的支配。

翻译：过去善于打仗的将领，首先做到自己不被敌人战胜，再等待时机战胜敌人。不被敌人战胜取决于自己做好准备、不犯错，是否能战胜敌人取决于敌人是否犯错。