Consumer trust is hard to earn but can be lost in an instant, we must always remember this.
消费者信任来之不易，失去却在一瞬间，我们必须时刻谨记。
I'm not perfect, but I strive for perfection.
我并不乐于盲目追随他人的指引。
我们行业的创新并不总是意味着高科技，有时是把基础工作做得更好。
The chief beauty about time is that you cannot waste it in advance. The next year, the next day, the next hour are lying ready for you, as perfect, as unspoiled, as if you had never wasted or misapplied a single moment in all your life. You can turn over a new leaf every hour if you choose.
心理学的方法必须是客观的，即使研究主观现象时也是如此。
I'm never going to change so much that people can't recognize me.
I don’t want to be understood. I want to be felt.
The challenge is to make the audience feel something, to connect with them on an emotional level.