真正的竞争不是企业之间，而是与自己。
The real competition is not between companies, but with yourself.
The only valid data for psychology are the reports of trained observers.
沟通中最大的问题是错觉以为沟通已经发生。
We change our behavior when the pain of staying the same becomes greater than the pain of changing.
When you do something best in life, you don’t really want to give that up – and for me it’s tennis.
伤口是光进入你身体的地方。
It is only through enforced standardization of methods, enforced adoption of the best implements and working conditions, and enforced cooperation that this faster work can be assured.
人生是一次性的旅行。正因如此，我们必须珍惜每一个瞬间。