When we think we have been understood, we feel we can control the world around us.

每一个个体都很重要，每一个个体都有自己的角色，每一个个体都能带来改变。

The act of reading is an act of empathy.

"The gladdest moment in human life, methinks, is a departure into unknown lands."

The most successful businesses are those that listen to their customers and adapt quickly.

一个人要知道自己的位置，就像一个人知道自己的脸面一样，这是最为清醒的自觉。