你最不满意的客户是你最大的学习来源。
Your most unhappy customers are your greatest source of learning.
系统产生需求的速度比满足需求的速度更快。
Sustainability is not an option, it's an obligation. For our business, for our planet, for future generations.
"The poet's job is to pay attention, then to pay attention to what they've paid attention to."
孩子不仅仅是小大人；他们有自己看待和理解世界的方式。
Childhood is a foreign country we've all visited but can't quite remember.
The quest for certainty blocks the search for meaning. Uncertainty is the very condition to impel man to unfold his powers.
The greatest problem of any art is to create a presence.
如果有人笨到要花100万美元为我拍张照片，我当然不会笨到拒绝他。
