Your most unhappy customers are your greatest source of learning.
你最不满意的客户是你最大的学习来源。
"The best stories are those that refuse to be finished."
"The best shots are the ones that feel effortless."
Empathy is the key that unlocks the door to understanding and connection with others.
建筑应该回应环境，而不是支配它。
危机管理的第一课是要走在曲线前面。
Goto the edge of the cliff and jump off.Build your wings on the way down.
成功只有在字典里才会出现在工作之前。