I'm not a person who gives up on love.

We've done price elasticity studies, and the answer is always that we should raise prices. We don't do that, because we believe -- and we have to take this as an article of faith -- that by keeping our prices very, very low, we earn trust with customers over time, and that that actually does maximize free cash flow over the long term.

没有什么比寒冷更灼人。

The only person who cannot be helped is that person who blames others.