最好的用户体验是无感体验。
The best customer experience is no experience.
科学是一场马拉松，而不是短跑。
决策不仅仅是一个逻辑过程；它深受我们的情感、偏见和过去经历的影响。
要在准备好时做出决定，而不是在压力之下。或为了达到个人目的，或因为内部政治斗争，或因为一些外部需求，其他人总会催促你做出决策。但几乎每次你都可以这么说：“我需要更多的时间来考虑这个问题。我想清楚了再回复你。”即使是在最艰难、最令人不快的情况下，这种策略也非常有效。
The truth about the world, he said, is that anything is possible. Had you not seen it all from birth and thereby bled it of its strangeness it would appear to you for what it is, a hat trick in a medicine show, a fevered dream, a trance bepopulate with chimeras having neither analogue nor precedent, an itinerant carnival, a migratory tentshow whose ultimate destination after many a pitch in many a mudded field is unspeakable and calamitous beyond reckoning.