用户体验大于商业利益。
User experience outweighs commercial interests.
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.
真正的挑战不仅仅是收集数据,而是理解这些数据的意义。
如果你不知道,意见有什么用?
Reading is not a movement of the eyes; it’s a movement of the mind.
真正的问题不在于机器是否会思考,而在于人类是否会思考。
沟通中最重要的部分是听到未说出口的话。