如果你不倾听客户的声音，你就已经落后了。

The true value of a forest cannot be measured in board feet alone.

网球是一项心理游戏。每个人都健康，每个人都打出很棒的正手和反手——重要的是头脑。

Every tree tells a story; our job is to make sure it's a story of renewal, not destruction.

解释：治理河道，要用疏导的办法使其通畅；治理百姓，要引导百姓使其敢言。