在危机时刻,透明度建立信任,而信任是韧性的基础。
In times of crisis, transparency builds trust, and trust is the foundation of resilience.
The legislative cannot transfer the power of making laws to any other hands: for it being but a delegated power from the people, they who have it cannot pass it over to others.
Leadership is about inspiring others to believe in a shared vision.
The mind is divided into parts that sometimes conflict. Like a rider on the back of an elephant, the conscious, reasoning part of the mind has only limited control over the automatic, emotional part.
最伟大的故事是那些让我们质疑自己生活的故事。
One strategy: "We've had three big ideas at Amazon that we've stuck with for 18 years, and they're the reason we're successful: Put the customer first. Invent. And be patient."
接受不确定性可能是应对复杂世界的最佳策略。