最重要的是保持对客户的痴迷。
"The most important thing is to stay customer-obsessed."
动作发展应该是心理高层次的表现或反映，这是修理合乎自然发展逻辑的。
The first sentence of the novel is the most important, but the last sentence is the one that stays with you.
Productivity is being able to do things that you were never able to do before.
希望是最后死去的东西，也是最先背叛你的东西。
现在就是开始选择你的家庭的时候。
我们必须建立一个没有经济支配、没有剥削、没有失业、没有战争的世界。