Customer satisfaction should always be at the heart of every decision.

技术是这样一种诀窍，它安排世界，使我们不必去体验它。

The Moving Finger writes; and, having writ, Moves on: nor all thy Piety nor Wit Shall lure it back to cancel half a Line, Nor all thy Tears wash out a Word of it.

伟大的事情都很简单。而且大多数都可以被凝结成一个简单的单词：自由；公正；荣誉；责任；仁慈；希望。

卒：同“猝”，指突然事变。这两句大意是：心中没有预先考虑应对事变的方法，就不能应付突然变故。

Identity capital is our collection of personal assets. It is the repertoire of individual resources that we assemble over time. These are the investments we make in ourselves, the things we do well enough, or long enough, that they become a part of who we are.

科学中的每一个发现都会引发一系列新的问题，这正是它如此令人兴奋的原因。