The most exciting phrase to hear in science, the one that heralds new discoveries, is not 'Eureka!' but 'That's funny...'
在科学中最令人兴奋的短语,预示着新发现的,不是“我发现了!”,而是“这有点奇怪……”
"Leadership is not about being in charge. It's about taking care of those in your charge."
Innovation is not just about new products; it's about rethinking the entire customer experience.
Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen.
关键是设定现实的客户期望,然后不仅要满足它们,还要超越它们——最好是以意想不到和有益的方式。
没有熟练的操作者,最先进的机械也毫无意义。