对话应当面面俱到，无所不谈，但又不可深谈。
Conversation should touch everything but should concentrate itself on nothing.
"We are all just stories in the end, and it's up to us to make them worth telling."
我不害怕表明立场，来吧，握住我的手。
客户满意度始于理解他们未说出口的需求并超越他们的期望。
Life is 10% what happens to you and 90% how you react to it.
"The essence of acting is to live truthfully under imaginary circumstances."