I don't believe in God, but I miss Him.
你不能只问顾客要什么,然后想法子给他们做什么。等你做出来,他们已经另有新欢了。
只有准备充分,才可能成功。
What's terrible is to pretend that second-rate is first-rate. To pretend that you don't need love when you do; or you like your work when you know quite well you're capable of better.
一个组织的透明度质量决定了其信任的质量。