There is no man, however wise, who has not at some period of his youth said things, or lived in a way the consciousness of which is so unpleasant to him in later life that he would gladly, if he could, expunge it from his memory.
无论多么聪明的人，在他年轻时都曾说过或做过一些事情，后来回想起来会感到不快，以至于如果可能的话，他会很高兴地从记忆中抹去。
Diversity of thought leads to better decision-making in complex environments.
对人类来说，最可恨的痛苦是知道一切却无能为力。
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.
You may not be able to alter reality, but you can alter your attitude towards it.
If you do not believe in yourself, no one else will.