自己滔滔不绝而不愿意倾听他人，是贪婪的表现。

I think it's very important to have a feedback loop， where you're constantly thinking about what you've done and how you could be doing it better.I think that's the single best piece of advice: constantly think about how you could be doing things better and questioning yourself.

质量管理的问题不是人们不知道它。问题是他们认为自己知道。