道德毫无神圣之处;它纯粹只是人之常情。
绩效标准必须是零缺陷。不是“差不多就行了”。
你最不满意的客户是你最大的学习来源。
"I don't think about the past. I focus on the present and the future."
The demand to be loved is the greatest of all arrogant presumptions.