The best stories are those that haunt us long after we finish reading.
最好的故事是那些在我们读完很久之后仍萦绕在心头的故事。
生命中最伟大的荣耀不在于永不跌倒，而在于每次跌倒后都能站起来。
有效性幻觉是一种认知偏差，描述了我们倾向于对自己的判断准确性过度自信。
If you're not making mistakes, you're not trying hard enough.
The quality of an organization is determined by the quality of its services.
The greatest glory in living lies not in never falling, but in rising every time we fall.
生命中最伟大的荣耀不在于从不跌倒，而在于每次跌倒后都能站起来。
Most people are afraid of change, but if you look at it like it's something that can always count on, then it can be a comfort．It doesn't have many things that you can count on．