解决问题通常需要重新构建一个人对情境的心理表征。
Problem-solving often requires restructuring one's mental representation of the situation.
我们这个时代的真正建筑将是反映我们精神需求的建筑。
A picture held us captive. And we could not get outside it, for it lay in our language and language seemed to repeat it to us inexorably.
You can obsess about serving your customers/audience/clients， or you can obsess about beating the competition. Both work， but of the two， obsessing about your customers will take you further.