We have three baskets for investing：yes，no，and too tough to understand.

Customer satisfaction should be the driving force behind every business decision.

"Memory is a strange thing, it doesn't work like I thought it did. We are so used to thinking of it as a camera or a tape recorder, but it's not like that at all. It's more like a painter, who adds and subtracts elements according to his own rules."

This is the way the world ends, not with a bang but a whimper.

The truth is you don't know what is going to happen tomorrow. Life is a crazy ride, and nothing is guaranteed.