The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.
She walks in beauty like the night,Of cloudless climes and starry skies;All that's best of dark and bright,Meet in her aspect and her eyes.
The only way to succeed in business is to be better than the competition.
领导这件事是一个敏感的话题。很多领导者失败,因为他们没有足够的勇气去打破现状、振奋人心。在我的生涯中,我从没有这种担忧。
爱和争斗是宇宙中的两大原则,它们推动了一切变化。