顾客永远是对的，我们必须倾听他们的声音。

I'm not afraid to take a stand. Everybody come take my hand. We'll walk this road together, through the storm. Whatever weather, cold or warm. Just letting you know that you're not alone. Holler if you feel like you've been down the same road.

当一个人炫耀他自己的智慧时，往往倒会误入歧途。