We innovate by starting with the customer and working backwards. That becomes the touchstone for how we invent.

When checking references for a job applicant， employers may be reluctant or prohibited from saying anything negative， so leave or send a message that says， “Get back to me if you highly recommend this applicant as super great.” If they don’t reply take that as a negative.

Innovation in forestry isn't optional; it's essential for survival.

Envy is a really stupid sin because it’s the only one you could never possibly have any fun at. There’s a lot of pain and no fun. Why would you want to get on that trolley?

I think music is the best medium to tell a story.

Quality is the life of an enterprise.

出自汉·桓宽《盐铁论·申韩》。善于治理国家的人，一发现弊病就立即补救，一看到漏洞就立即堵塞。

Three things are necessary for the salvation of man: to know what he ought to believe； to know what he ought to desire； and to know what he ought to do.